With its 15 years of experience and experienced staff, Juvenis Telekom gives our employees the opportunity to use the best functioning call software supported by smart outgoing calls and powerful outgoing call center features to increase customer interaction and connection speed. We give our agents the right call center software to work smart and avoid manual tasks to focus more on customer interactions. With an organized desktop, agents can manage multiple tasks such as call handling, accessing customer information from a single window to reduce average agent processing time. Additional features like drop a voicemail and scheduling a callback allow agents to be more productive by reducing idle time.